How to Remove an Erroneous Negative Review on Facebook Marketplace

You know every customer who comes to your store or visits you lot online won't love your products or services. Some people take to the Internet to air their complaints well-nigh your business organisation on platforms like Google or Facebook. But what exercise you practise when you get a bunch of negative reviews?

On this page, we'll show you how to remove reviews from Facebook. If y'all find you need help managing your reviews, WebFX has a team of over 450 experts gear up to help you with review management. With over 25 years of experience, you tin feel confident that we will assist yous get and manage more positive reviews.

Can you lot delete reviews on Facebook?

When people go out spammy, fake, or negative feedback on your Facebook page, your firsthand instinct is to remove the review. Y'all're scared that information technology'll hurt futurity business and that you'll lose customers as a result.

Now y'all want to know how to delete reviews on Facebook. Unfortunately, there's no way to "delete" reviews from your page. Role of the integrity system of reviews is that companies can't delete reviews simply because they speak ill of the company.

Reviews provide users with authentic experiences that assist them make purchasing decisions. In fact, 92% of users trust recommendations over a brand. While you can't remove all negative Facebook reviews, there are steps you can take to remove bad reviews from Facebook that are spammy or unfair.

How to remove reviews from Facebook

If you find you have spammy, irrelevant, or unfair reviews, you tin take steps to rectify these reviews.

Report a review to Facebook

Facebook enables you lot to study reviews if they encounter specific qualifications. You tin have a review removed if:

• The review is non relevant to your business
• The review is unfair
• The review contains nudity or violence
• The review is harassment
• The review is spam
• The review contains hate speech

When you suspect that you lot take a review that meets 1 of these qualifications, y'all can endeavour to accept Facebook remove it for you. Follow these steps to remove negative Facebook reviews:

• Go into your business's Facebook account
• Go to the "Reviews" tab
• Find the review y'all want to dispute
• Click the exclamation box in the corner
• Select the option that best describes your review
• Input any additional information or explanation
• Submit

Information technology may take Facebook some time to remove the review, then don't look firsthand activeness!

Turn off reviews

When y'all acquire how to remove reviews from Facebook, you lot'll observe an option to plough off reviews completely. While this option isn't recommended because reviews are so valuable to your business organisation, information technology is an selection you tin can choose. You may want to consider turning off reviews if your contour gets spammed with reviews that aren't legitimate.

For example, you could turn off reviews until Facebook tin remove the spammy ones. Follow these steps to plow off reviews:

• Log into your business organization's Facebook account
• Click the "Settings" option
• Click "Edit Page"
• Scroll down to "Reviews"
• Switch to "Off"

Rectify the situation

Since you don't take a direct avenue to remove bad reviews from Facebook immediately, you may wonder if there are any other options that you could use to change a negative review. Well, expert news, there is! 1 of the best ways to remove negative Facebook reviews is to get people to change them by rectifying the situation.

When people accept a poor feel with your business concern, y'all can take steps to reach out to them and make it correct. Responding to negative reviews is an fantabulous way to turn a negative review into a positive review. When you get negative reviews, reply to them, and offering solutions to the problem.

Not only does it testify y'all listen to your audience, merely it also shows you're willing to make things right to provide the best experience.

Should yous always try to remove negative Facebook reviews?

Yous know how to delete reviews on Facebook, merely is it necessary to effort and remove negative Facebook reviews? If they're spammy or completely unfair, then yes, you lot'll want to remove them.

Just your standard negative review? You might want to reconsider. While you should try to resolve problems from negative reviews, aiming to remove negative reviews entirely isn't e'er the best move.

People expect to run into negative reviews on your profile. In fact, 82% of shoppers specifically seek out negative reviews. Negative reviews atomic number 82 people to spend v times every bit much fourth dimension on a website and tin can increase conversion rates by 85%.

People don't trust businesses that only have positive reviews. They'll judge the credibility of your reviews if they're all five-stars. Having negative reviews helps you have a more well-rounded profile.

People want to know what could go incorrect and make their decision based on that information. Not to mention, if they encounter you responding to negative reviews instead of trying to remove bad reviews from Facebook, they'll experience confident that you own up to your mistakes and attempt to make information technology right for your customers. So, before yous try to remove negative Facebook reviews that are authentic, consider how they could help your business gain new customers.

WebFX tin help you manage reviews for your business organisation

At present that y'all know how to remove reviews from Facebook, you tin outset looking at your reviews to see if you accept spammy ones you need to remove. But if you lot're feeling overwhelmed with trying to find time to manage reviews, WebFX can help. At WebFX, nosotros know how to remove bad reviews from Facebook and assistance you lot attract more positive reviews to your contour.

We have over 785 glowing client testimonials that attest to the excellent work we do for our clients. If you want to go beyond managing reviews, we've got your dorsum. As a Facebook Marketing Partner, we tin aid you lot build your organic presence and run paid Facebook ads to reach new leads and grow your concern!

Prepare to get started? Contact u.s.a. online or phone call us today at 888-601-5359 to speak with a strategist about our review management services!

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Source: https://www.webfx.com/blog/social-media/how-to-remove-reviews-from-facebook/

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